CUSTOMER PORTAL
ABOUT
At American Structures & Design, we’re always working to make your experience better. The Customer Portal is designed to give you secure, on-demand access to the information and tools you need — without the back-and-forth emails.
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Whether you’re tracking a quote, reviewing an invoice, or submitting a support case, the portal puts everything in one place, tailored to your account.
FEATURES
Purchasing
Easily view and download your purchase orders, invoices, and transaction history. The Customer Portal provides a clear record of all your purchasing activity, so you can keep track of what you've ordered, when it shipped, and what's outstanding — all in one convenient place.
Billing
Quickly view and download invoices, check payment status, and stay on top of your account balance. The Customer Portal provides a secure, centralized way to manage all billing-related activity — no more waiting on email confirmations or digging through paperwork.
Cases
Easily submit, view, and track support cases related to your orders or products. The Customer Portal ensures all your communications are organized in one place, with real-time updates and a complete case history — so nothing slips through the cracks.
Personalization
Tailor your portal experience to fit your needs. Manage user access, update contact information, and control how your company interacts with our support and billing teams. The Customer Portal puts you in control, ensuring every user sees only what’s relevant to them.
READY TO GET STARTED?
Interested in using the Customer Portal? Getting access is easy.
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To request access, simply fill out our Contact Us form by selecting the 'REQUEST ACCESS' button below and select 'Customer Portal Access' as the case type. Be sure to include your name, company name, and any other relevant details.
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Once we review and approve your request, you'll receive a welcome email with your login information and instructions on how to get started.​
Please note: American Structures & Design sells exclusively to businesses. We do not offer sales or portal access to homeowners or individual consumers.